YOU MAY ALSO LIKE
FREQUENTLY ASKED QUESTIONS
Yes, we offer free shipping on all U.S. orders. No hidden fees, no surprises at checkout. You will see the full total before you pay.
Select Size chart next to the size options to open our size guide with body measurements. We recommend comparing it to a similar item you already own. If you are between sizes, we recommend sizing up. Still unsure? Email us and we will help you choose your size.
Orders are processed within 1–3 business days (Monday–Friday). After that, delivery within the U.S. takes 5–9 business days. You will receive a tracking number by email once your order has shipped.
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.
You can return items within 30 days of delivery.
- Email us first at support@josephineandlucy.com and we will send you the return address.
- Return shipping costs are paid by the customer, unless the item is defective or we sent the wrong item.
- Refunds are issued to your original payment method within 7 business days after we receive your return.
For more information, please read our Return & Refund Policy.
If you experience any issues or have a question, email us at support@josephineandlucy.com or use the form on our Contact page. We reply within 24 hours on business days.